Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser on return visits and to remember certain information about how you have interacted with the site. Cookies set by us are called "first-party cookies." Cookies set by services we embed (such as analytics tools or maps) are called "third-party cookies."

Most web browsers accept cookies automatically. You can configure your browser to refuse cookies or to alert you when cookies are being placed — though this may affect how certain parts of our website function.

2. How We Use Cookies

We use cookies to:

• Ensure the website loads and functions correctly (essential cookies).
• Remember your consent preferences so we do not ask again on subsequent visits.
• Understand how visitors move through the site, so we can improve its structure and content (analytics cookies, where consented).
• Enable the Google Maps embed on our contact page to display our office location (third-party functional cookie).

We do not use cookies for advertising, remarketing, or to build profiles of individual browsing behaviour across third-party websites.

3. Categories of Cookies We Use

Essential Cookies Required

These cookies are necessary for the website to function. They cannot be disabled. They do not collect personal data for marketing purposes.

Cookie Name	Purpose	Duration	Party
cookieConsent	Stores your cookie consent preference (stored in localStorage, not a traditional cookie)	Persistent (until cleared)	First-party
PHPSESSID	Standard PHP session identifier used for form processing and page state	Session (expires on browser close)	First-party

Analytics Cookies Optional

Used to understand how visitors use our website. These are placed only with your consent. Data collected is aggregated and does not identify you personally.

Cookie Name	Purpose	Duration	Party
_ga	Google Analytics — distinguishes unique users for traffic measurement	2 years	Third-party (Google)
_ga_*	Google Analytics 4 — maintains session state and measurement configuration	2 years	Third-party (Google)
_gid	Google Analytics — distinguishes users within a 24-hour window	24 hours	Third-party (Google)
_uetsid	Microsoft Bing — session-level tracking for aggregate traffic insights	1 day	Third-party (Microsoft)
_fbp	Meta (Facebook) Pixel — measures aggregate reach of our page for traffic analysis	3 months	Third-party (Meta)

Functional Cookies Optional

These enable embedded third-party features on certain pages.

Cookie Name	Purpose	Duration	Party
NID	Google Maps embed — used by Google to display the interactive map on our contact page	6 months	Third-party (Google)

4. Your Consent

When you first visit our website, a cookie notice will appear offering you the choice to accept or decline optional cookies. Essential cookies are always active. Your preference is stored in your browser so that you are not asked again on subsequent visits.

You can withdraw or change your consent at any time by clearing your browser's cookies and local storage, which will cause the consent notice to reappear on your next visit. You may also use your browser settings to manage cookies at a more granular level.

5. Managing Cookies in Your Browser

The method for managing cookies varies by browser. Below are links to guidance from common browser providers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that disabling certain cookies may affect the functionality of our website, particularly form processing and the embedded map.

6. Third-Party Privacy Policies

Where third-party services place cookies on our website, their use of that data is governed by their own privacy policies. We encourage you to review these if you have questions about how those providers use your information:

• Google Privacy Policy (covers Google Analytics and Google Maps)
• Microsoft Privacy Statement (covers Bing)
• Meta Privacy Policy (covers Facebook Pixel)

7. Updates to This Policy

We may update this Cookie Policy from time to time, for example if we adopt new technologies or if legal requirements change. Updates will be posted on this page with a revised date. Where changes are material, we will refresh the consent notice so that you are aware.

8. Contact

If you have any questions about our use of cookies, please contact us:

• Email: [email protected]
• Post: Mutiara IP, Lot 2-3-11, Wisma Sabah, Jalan Tun Razak, 88000 Kota Kinabalu, Sabah, Malaysia